The Kick Room

Privacy Policy

We only collect what we need to get your sneakers to you — and we never sell your data.

Last updated · June 2026

Who we are

The Kick Room is an independent sneaker retailer operated by Grail Keys Ltd, a company registered in Ireland. For any privacy questions, contact us at contact@thekickroom.com.

What we collect

Order details: your name, shipping address, email and phone number, so we can process and deliver your order.
Payment information: handled entirely by Stripe. We never see or store your full card details.
On-device data: your bag and saved pairs are stored locally in your browser, not on our servers.

How we use it

To process payments, fulfil orders and provide customer support.
To send order and delivery updates.
To meet our legal and accounting obligations.

Who we share it with

We share data only with the providers that make your order possible — Stripe for payments and our delivery couriers for shipping. We never sell your personal data to anyone.

Your rights

Under GDPR you can request access to, correction of, or deletion of your personal data at any time. Just email contact@thekickroom.comand we'll action it.

Cookies

We keep cookies and local storage to the essentials needed to run the store — like remembering your bag and preferences. We don't use them to track you across other websites.

Analytics

To understand how the shop is used we collect anonymous, aggregated statistics — such as page views, approximate location (country and city, derived from your network address), device type and the site that referred you. This data is cookieless, is never used to identify you, and isn't shared with advertisers or sold to anyone.